Grand Hotel Majestic gia Baglioni

Absolutely fabulous! A real grand hotel in the heart of Bologna. Old fashioned 5 star hotel service with very friendly and well trained staff. We had a great 4 day stay there. Oh, they still have the old-fashioned keys instead of key cards! Two housekeeping services per day the way it is supposed to be with daily and turn down service. The breakfast is fantastic and the bar staff is as good as they come. Highly recommended.

Unexpected Charges Diminished Our Experience My wife and I were looking forward to our stay at the Grand Hotel Gia Baglioni, drawn by its reputation for excellence and the promise of a five-star experience. Unfortunately, our anticipation was met with a disappointing encounter right at check-in. Despite the room being booked under the assumption that the rate would cover two guests, as is customary in many establishments of this caliber, we were informed of an additional charge of €100 for my wife. We were taken aback by this policy, which was not clearly communicated at the time of booking. It’s not the extra charge that is at issue but the principle, especially considering the prestige of the hotel. This experience has been quite disheartening and not reflective of the high standards one would expect from a renowned hotel. In a world where clarity and customer satisfaction are paramount, this was a misstep in service. While the rest of the hotel’s offerings are as grand as its name suggests, this policy and the lack of upfront communication have unfortunately tarnished our overall experience. We hope that this review will serve as constructive feedback for the hotel to improve its communication with future guests, ensuring that the only surprises they encounter are the delightful kind.

The location of this hotel is amazing. You are in the middle of the city so everything is within walking distance. I stayed there for a weekend and I had such a pleasant experience. The service is super friendly, they arranged for my birthday a beautiful bouquet. I loved the interior design and the style of this hotel; very elegant and sophisticated. I would definitely come back!

Absolutely fabulous! A real grand hotel in the heart of Bologna. Old fashioned 5 star hotel service with very friendly and well trained staff. We had a great 4 day stay there. Oh, they still have the old-fashioned keys instead of key cards! Two housekeeping services per day the way it is supposed to be with daily and turn down service. The breakfast is fantastic and the bar staff is as good as they come. Highly recommended.